Contact Us

 

Contact Information

Address:
Hawaiian Electric Employees Federal Credit Union
770 Kapiolani Blvd. Suite 514
Honolulu, HI 96813

Office Hours:
Monday – Friday 7:30 am. – 4:00 pm.
Except every 3rd Wednesday – 7:30 am. – 12:00 pm.

Telephone:
1-808-451-3693
Fax Number:
1-808-441-0007

E-Mail Address:
crunion@hecoefcu.org

Publications

Monthly Bulletin
Monthly /Quarterly Statements
Quarterly Newsletter

VISA CREDIT CARDS and DEBIT MASTERCARDS

Current VISA Credit Card Holders – Access your Hawaiian Electric Employees FCU VISA Online

To report a lost or stolen VISA Credit Card, call the 24 hour Customer Service line:  1-800-247-4222
To report a lost or stolen Debit card, call 1-844-472-5159
To report debit card disputes (fraud or non-fraud), call 1-844-472-5161
To change or reset your PIN, call 1-800-992-3808

 

Effective April 15, 2021: NEW Cash advance services available at HECOEFCU. Advance funds from any Visa credit or debit card, including government issued EIP/Stimulus pre-paid Visa cards. A fee of $3.50 will be assessed for NON-HECOEFCU VISA cards. Cardholder must be present with card and photo ID. All advances are subject to cash advance fees and associated interest rates per your Card Issuer Visa Agreement. Learn more