Contact Us

Contact Information

Address:
Hawaiian Electric Employees Federal Credit Union
770 Kapiolani Blvd. Suite 514
Honolulu, HI 96813

Office Hours:
Monday – Friday 7:30 am. – 4:00 pm.
Except every 3rd Wednesday – 7:30 am. – 12:00 pm.

Telephone:
1-808-543-7581
Fax Number:
1-808-543-7229

E-Mail Address:
crunion@hawaiianelectric.com

Leadership

Chairman: Kenneth H K Pang
President/CEO: Pamela Sumimoto

Publications

Monthly Bulletin
Monthly /Quarterly Statements
Quarterly Newsletter

VISA CREDIT CARDS

Current VISA Credit Card Holders – Access your Hawaiian Electric Employees FCU VISA Online

*To report a lost or stolen VISA Credit Card, please call the 24 hour Customer Service line:  1-800-247-4222

*TO REPORT A LOST OR STOLEN DEBIT CARD, PLEASE CALL 1-800-528-2273

Send us an email:

Please do not include personal information such as social security number, account number, phone numbers, etc.

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***IMPORTANT NOTICES: Christmas Club account funds were transferred to your savings account on 10/1/19. CREDIT UNION WILL BE CLOSED ON FRIDAY, 11/1/19 (due to system conversion). DEBIT CARDS: LIMITED FUNDS on all ATM and Debit transactions from 11/1/19-11/4/19. ONLINE BANKING: The current online banking (including our mobile app - TouchBanking) will not be available as of 11/1/19. ALL MEMBERS MUST RE-ENROLL to access online banking. Visit our website on 11/4/19 at which time a new link will be available at the top right of our home page. Simply click the link to re-enroll any time following 11/4/19 when we are LIVE with our new core data system. For mobile banking, download the new HECOEFCU TouchBanking App and enter in code: GOMOBILEHEE ~ Contact the Credit Union at 543-7581 with any questions. Mahalo for your cooperation and patience throughout the system conversion process!